Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Policy Overview

Last updated: July 17, 2025. This Privacy Policy describes how PulseOps AI collects, uses, and shares your personal information when you use our services.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name and contact information (email, phone number)
Company name and business details
Billing and payment information
Account credentials and preferences
Communications with our support team

Usage Information

We automatically collect information about how you use our service:

Device information and unique device identifiers
Usage patterns and feature interactions
Content creation and publishing data
Performance and error information

Social Media Data

When you connect your social media accounts, we may access:

Basic profile information
Publishing permissions for content automation

How We Use Your Information

Service Delivery

Provide and maintain our AI automation service
Generate personalized content for your business
Process payments and manage your subscription
Provide customer support and technical assistance

Service Improvement

Analyze usage patterns to improve our AI models
Develop new features and functionality
Monitor and improve service performance
Conduct research and analytics

Communication

Send service-related notifications
Respond to your inquiries and requests
Provide important account information
Share product updates (with your consent)

Security & Compliance

Protect against fraud and abuse
Ensure platform security and integrity
Comply with legal obligations
Enforce our terms of service

Information Sharing

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted third-party service providers who help us deliver our services, including cloud hosting, payment processing, and analytics providers. These partners are contractually bound to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership.

Data Security

Security Measures

We implement industry-standard security measures to protect your information:

Encryption in transit and at rest
Regular security audits and penetration testing
Access controls and authentication protocols
Secure cloud infrastructure with redundancy
Employee training on data protection

Your Privacy Rights

Access & Portability

You can request a copy of your personal information and export your data at any time through your account settings.

Correction & Updates

You can update or correct your personal information through your account dashboard or by contacting our support team.

Deletion Rights

You can request deletion of your personal information, subject to certain exceptions for legal or business purposes.

Opt-Out Rights

You can opt out of marketing communications and certain data processing activities through your account preferences.

Cookies and Tracking

Essential Cookies

We use essential cookies to provide basic functionality, including authentication, security, and remembering your preferences.

Analytics Cookies

We use analytics cookies to understand how users interact with our service and improve user experience. You can opt out of these through your browser settings.