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Terms of Service

These terms govern your use of PulseOps AI and outline the rights and responsibilities of both parties.

Agreement Overview

Last updated: July 17, 2025. By using PulseOps AI, you agree to these Terms of Service. Please read them carefully.

Acceptance of Terms

By accessing or using PulseOps AI (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including businesses that use our automation platform for social media management.

Service Description

AI Social Media Automation

PulseOps AI provides automated social media content creation and management services, including:

  • AI-generated social media posts and captions
  • Automated content calendars and scheduling
  • Industry-specific content for service businesses
  • Brand voice customization and content optimization
  • Analytics and performance tracking

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with reasonable notice.

User Accounts and Registration

Account Creation

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Update your information as needed
  • You are responsible for all account activity

Account Security

  • Use strong, unique passwords
  • Do not share your login credentials
  • Notify us immediately of security breaches
  • Log out of shared or public devices

Acceptable Use Policy

Permitted Uses

  • Use the Service for legitimate business purposes
  • Create content that complies with platform policies
  • Respect intellectual property rights
  • Follow social media platform terms of service

Prohibited Activities

  • Generate spam, misleading, or deceptive content
  • Create content that violates laws or regulations
  • Attempt to reverse engineer or hack the Service
  • Share account access with unauthorized parties
  • Use the Service for illegal or harmful purposes
  • Circumvent usage limits or restrictions

Subscription and Payment Terms

Payment Processing

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is due immediately upon subscription activation
  • We accept major credit cards and electronic payments
  • All fees are non-refundable except as stated in our Refund Policy
  • You authorize automatic recurring billing for your chosen plan

Pricing Changes

We may modify subscription prices with 30 days advance notice. Price changes will apply to your next billing cycle unless you cancel before the change takes effect.

Suspension and Termination

We may suspend or terminate your account for non-payment, violation of these Terms, or other legitimate business reasons. You may cancel your subscription at any time through your account settings.

Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are owned by PulseOps AI and are protected by international copyright, trademark, and other intellectual property laws.

Your Content Rights

You retain ownership of content you provide to us. By using our Service, you grant us a limited license to use your content to provide and improve our services.

  • You own the AI-generated content created for your account
  • We may use aggregated, anonymized data for service improvements
  • You are responsible for ensuring your content doesn’t infringe third-party rights

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

Read our Privacy Policy

Disclaimers and Limitations

Service Disclaimers

  • The Service is provided “as is” without warranties of any kind
  • We do not guarantee specific results or performance metrics
  • AI-generated content may require review and editing
  • We are not responsible for third-party platform policy changes

Limitation of Liability

To the maximum extent permitted by law, PulseOps AI shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Lost profits, data, or business opportunities
  • Damages exceeding the amount paid for the Service
  • Issues arising from third-party integrations or platforms

Indemnification

You agree to defend, indemnify, and hold harmless PulseOps AI from any claims, damages, costs, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Governing Law and Disputes

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on our website
  • Sending email notifications to registered users
  • Displaying in-app notifications

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

Questions About These Terms?

Legal Department

  • info@pulseopsai.com
  • For terms and legal inquiries

General Support

  • support@pulseopsai.com
  • For account and service questions
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